Studio Giggle understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” means an account required to access and/or use certain areas and features of Our Site.
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site.
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Information About Us
Our Site is owned and operated by Lucky Mary Limited T/A Studio Giggle, a limited company registered in England under company number 10704912.
Registered address: Pillar House, 113/115 Bath Road, Cheltenham, Gloucestershire, GL53 7LS.
Main trading address: Unit 1.16 The Paintworks Bristol BS4 3EH.
VAT number: 266488556.
Data Protection Officer: Jonathan Brigden.
Email address: firstname.lastname@example.org
Postal Address: Unit 1.16 The Paintworks Bristol BS4 3EH.
What Does This Policy Cover?
What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
The right to be informed about our collection and use of your personal data.
The right to access the personal data we hold about you.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we The right to restrict (i.e. prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us at email@example.com.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
What Data Do You Collect?
Depending upon your use of Our Site, we may collect some or all of the following personal and non-personal data (please also see our Cookie Notice):
Web browser type and version.
A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to.
You may also provide us with information in the course of an email, customer support interactions and surveys.
How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for the following purposes:
Providing and managing your Account.
Providing and managing your access to Our Site.
Personalising and tailoring your experience on Our Site.
Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you.
Personalising and tailoring our products and services for you.
Communicating with you. This may include responding to emails or calls from you.
Supplying you with information that you have opted-in to (you may unsubscribe or opt-out at any time by contacting us at firstname.lastname@example.org).
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, text message or post with information, news, and offers on products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
We do not sell, rent or lease its customer lists to third parties. In addition, we may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
We do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Do You Automatically Collect My Data?
We also collect, use and share aggregated data such as statistical or demographic data. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
What About Marketing Communications?
If you agree, we may send you information about our products and services by email and those of other companies in our group which may be of interest to you. Where it is in our legitimate interests, we may send you information about our products and services by post. If you have consented to receive marketing, you may still opt out at a later date. We may also use your name and address to post you invitations to events, or to introduce you to other products or services we provide which may reasonably be considered to be of interest to you.
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us at email@example.com or write to us using the information at the end of this notice.
Your privacy is very important to us, so we will keep your details secure. We’d like to use your details to keep in touch about things that may matter to you. We may send you information based on what is most relevant to you; this might include, new venues, case studies, whitepapers, event technology trends, event invites or further information on our services.
If you submit an enquiry through the website you may also receive other marketing communications as a result including case studies, whitepapers, event technology trends, event invites or further information on our services. You can cancel this service at any point and have your data deleted from our records by emailing firstname.lastname@example.org.
If you register for an event we are managing via email or online website, your details will be retained against that specific event only in order for us to provide you with the information required to participate in the event. This information usually consists of first name, surname, email address, department / company, telephone number, dietary requirements and emergency contact details as a standard with additional fields to match the requirements of the event such as accommodation reservation, passport details and travel bookings. This information is shared only as necessary with suppliers related to the event for example hotel, ground agent, airlines etc. in order to make arrangements for your attendance.
Communications you may receive from us include (but are not limited to): invitation, registration confirmation, latest event information bulletins, travel arrangements, final information and post event questionnaire. Acting as data processor, we use the data for the duration of the event and agreed length of time post-event though usually no more than 6 months, at which point the data is destroyed. In some instances, clients may require retention of details for future event use and if so, we seek appropriate permissions and provide an opt out option for the delegates.
How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected including for the purposes of satisfying any legal, accounting or reporting requirements.
How Do You Secure My Personal Data?
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Do You Transfer My Personal Data?
Your data may be transferred within and outside the European Economic Area (EEA) to facilitate services that you have requested. Data is transferred outside the EEA providing that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
How Can I Control My Personal Data?
In addition to your rights under the GDPR, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by contacting email@example.com.
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
Can I Withhold Information?
You may access Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown above. There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: firstname.lastname@example.org.
Postal Address: Unit 1.16 The Paintworks Bristol BS4 3EH.
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
The following first-party Cookies may be placed on your computer or device:
Name of Cookie: CookieConsent
Purpose: Stores the user’s cookie consent state for the current domain
You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.